Privacy Policy

1. Introduction

At xCaria, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xcaria.com or use our services. Please read this policy carefully. If you do not agree with the terms in this Privacy Policy, please discontinue use of our services immediately.

2. Scope of the Policy

This Privacy Policy applies to all information collected through:

Our website (xcaria.com) ,
Any related services, sales, marketing, or events.

It does not apply to third-party websites or services linked to our platform.

3. Information We Collect

We collect the following types of information:

a. Personal Information You Provide

Name, email address, phone number, and company details when you create an account.
Payment information (e.g., credit card details) when you purchase a subscription or service.
Any other information you voluntarily provide through forms, surveys, or customer support channels.

b. Automatically Collected Information

When you access our website or services, we may automatically collect:

IP address and browser type.
Device information (e.g., operating system).
Usage data such as pages visited, and time spent on the site.

c. Third-Party Data

We may receive information about you from third-party services, such as social media platforms or analytics providers.

4. How We Use Your Information

We use your data for the following purposes:

To provide and manage our services.
To process payments and manage subscriptions.
To communicate with you regarding updates, promotions, or support inquiries.
To analyse usage trends and improve our platform.
To comply with legal obligations and enforce our Terms of Service.

5. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following scenarios:

With service providers: For payment processing, analytics, hosting, and customer support.
For legal compliance: When required by law or to respond to lawful requests by public authorities.
With your consent: : When explicitly agreed upon by you for specific purposes.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations. When no longer needed, we securely delete or anonymize your data.

7. Your Rights

Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have the following rights:

The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request deletion of your personal data ("Right to be Forgotten").
The right to restrict processing of your data under certain circumstances.
The right to object to the processing of your data for direct marketing purposes.
The right to data portability (transfer of your data to another service provider).
The right to withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at xcaria@iseyon.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyse website performance.

Types of Cookies We Use:

Essential Cookies: Necessary for basic functionality (e.g., login).
Analytics Cookies: To track usage patterns and improve services.
Marketing Cookies: To deliver personalized advertisements.

9. Security Measures

We implement robust technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

Data encryption (e.g., SSL/TLS).
Regular security audits.
Restricted access controls for sensitive information.

While we strive to protect your data, no method of transmission over the Internet is entirely secure.

10. International Data Transfers

If you are accessing xCaria from outside xCaria Jurisdiction, please note that your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction.

11. Children's Privacy

Our platform is not intended for individuals under the age of 18 (or legal age of majority in their jurisdiction). We do not knowingly collect personal information from minors without parental consent. If you believe that a child has provided us with personal data without parental consent, please contact us at xcaria@iseyon.com so we can delete it.

12. Third-Party Services

Our website may integrate third-party tools (e.g., Google Analytics) that collect user data independently under their own privacy policies. We recommend reviewing their policies for detailed information. We are not responsible for how these third parties handle user data.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date at the top. If significant changes are made, we will notify users via email or prominent notice on our website.

14. Governing Law

This Privacy Policy shall be governed by the laws of the jurisdiction where xCaria is registered or headquartered unless otherwise specified by applicable law. For disputes arising from this policy, users agree to submit to the exclusive jurisdiction of courts located in that region.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights under applicable laws: